How to improve retention and to reduce churn is key to long-lasting success
what we can offer you
Discover and understand customer needs, behavior, and engagement
Reduce Churn Rates and Increase Customer Lifetime Value
Increase Loyalty and repeat purchases
Customer lifetime value
Knowing your CLTV
Know your customer and be able to valuate them is essential to grow effective and efficient at scale.
A high CLTV allows to be more aggressive in the acquisition marketing and begin able to handle higher customer acquisition costs to scale the growth.
Don't forget that
CLTV is a customer level KPI and hence we always focus on understanding individual customer
Cohorts + payback
Some common tasks in CJ analytics are -
Understanding customers’ return and payback behavior is key to any enduring growth project. Hindsight evaluation combined with predictive modelling is key to provide the right data-driven guidance.